“Failure configuring Windows updates. Reverting changes” on a Lenovo Laptop

I recently had to apply Windows updates to a new Lenovo laptop running Windows 8. There were about 50 or so updates to apply, but each time I tried to install them I received the following error message on reboot:

“Failure configuring Windows Updates. Reverting Changes”

After the reboot had completed, I examined the update history and found that none of the updates had installed and all were marked as failed. I did a bit of digging, and in the end it turned out that this is a common problem with Lenovo laptops and was caused by a service called the ‘Nalpeiron Licensing Service’. I am not sure why this is pre installed, but it appears that it is not an essential service, so I simply opened the services console (services.msc) and stopped and then disabled this service. After completing this action Windows updates installed without error.

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Set deadline for windows update installation in WSUS

In certain circumstances, when using WSUS (Windows Server Update Services) in your environment, you may wish to deploy a critical Windows update sooner than your scheduled installation window. Personally, I would excercise extreme caution using this setting due to the gotchas outlined at the end of this post.  However, this can easily be achieved by setting a deadline for installation when you approve the update or updates. In the WSUS console simply select the update or updates, and then right click them and choose ‘Approve …’ as shown.

Approving an update in the WSUS console

Once the ‘Approve Updates’ screen opens, choose which group of computers you want to approve the update for. In this case I have chosen ‘All Computers’, and then  ‘Approved for Install’. Next right click the ‘All Computers’ group again and choose ‘Deadline’ and then ‘Custom’ as shown:

Set a custom deadline for installation of an update in the WSUS console

The ‘Choose Deadline’ screen opens. Choose the date and time that you want the update or updates to be installed at, as shown:

Choose the date and time for your deadline

Thats it, your update will now be installed at the time that you have set. There are a couple gotchas using this setting that it is worth being aware of. Firstly if the update with the deadline requires a restart, the computer will reboot after installation regardless of what the user is doing at the time. It is therefore probably best to avoid deadline times in the middle of the working day when users may suddenly find their computers reboot with little or no warning causing them to lose work. Secondly, a deadline will override the ‘No auto-restart with logged on users for scheduled automatic updates installations’ Group Policy setting, so again be careful if you have this GPO setting enabled, as you may not expect your computers to reboot, but they will in this case.

References:

http://technet.microsoft.com/en-us/library/dd939923(WS.10).aspx