Programming Group Pickup on the Samsung DCS Compact II

I struggled to find information on adding extensions to pickup groups on the aging Samsung DCS Compact II in one of our offices. Anyway I recently got hold of this information, so thought I would share it in case anyone else is in the same boat.

Add an extension to a Pickup Group

  1. Press TRSF then 200
  2. Enter the passcode the default is 1234
  3. Press the Volume + key to enable customer programming mode
  4. Press Speaker 302 (If at this stage you here a tone and the words NOT PERMIT are shown on the display, you have been locked out of this feature by your system maintainers. Extensions can be added to group pickups by starting this process again from the beginning and using TRSF 800 to enter Tech Support mode, rather than customer programming mode, but you will need the tech support passcode!)
  5. The first extension will be displayed in brackets followed by the words PICKUP GRP, beneath this the pickup group for the selected extension will be displayed after the words PICKUP GRP:. The cursor will be positioned under the selected extenstion number at this stage.
  6. Type in the extension number you want to add to a group. The current pickup group (if any) will be shown on the line underneath.
  7. There are three buttons under the display on the handset. Press the right one to move the cursor to the PICKUP GRP: section of the display. Type in the group number you wish to add the extension to.
  8. Press the Speaker button and then the TRSF button to exit

Program the Group Pickup (GRP P/U) button

  1. Press TRSF then 200
  2. Enter the passcode the default is 1234
  3. Press the Volume + key to enable customer programming mode
  4. Press Speaker 722
  5. The first extension will be displayed in brackets followed by the words KEY (MAST), beneath this the 01: will be displayed (meaning button 1 on the handset) followed by the curent programmed function on that button. The cursor will be positioned under the selected extenstion number at this stage.
  6. Type in the extension number whose handset you want to programm the button for.
  7. The cursor will position under the button number on the line below.
  8. Use the volume + button to scroll through the available buttons on the phone.
  9. When you get to the one that is shown as GPIK, stop scrolling (on our handsets this is button 5)
  10. There are three buttons under the display on the handset. Press the right one to move the cursor to the right then press it one more time, and type in the number of the Pickup Group you want to add the handset to.
  11. Press the Speaker button and then the TRSF button to exit